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Frequently Asked Questions
What is the quality of the pizzas?
Our pizzas are delicious. They are prepared in a restaurant kitchen with top quality ingredients before being delivered to the Fizza machines.
How are the pizzas served?
Do I need a plate? You won't need a plate, because the pizzas come in a box. We even give you a knife to cut it in slices!
How do the pizzas stay fresh in the machine?
The machine has a refrigerator that keeps the pizzas fresh at +3°C. Upon your order, the pizza is automatically moved from the fridge to the pizza oven where it's baked crispy at very high temperature, each pizza having a specific setting.
How long do the pizzas stay in the fridge?
The pizzas can stay in the fridge for a maximum of 72 hours. In a rare case a pizza is not sold within 72 hours, the Fizza machine software automatically removes it from the sale and it cannot be bought anymore.
Is the pizza frozen in the machine?
No, the Fizza pizzas are never frozen. Our pizzas are prepared exactly as in any high-quality restaurant. They are then carefully kept in the cold chain to keep the ingredients fresh until your order.
How often are the pizzas delivered in the machine?
We fill up the machine on a daily basis.
How much does it cost?
Our pizza prices vary from 9€ to 14€, depending on the ingredients.
Can I buy the pizza cold and bake it at home?
The Fizza machine delivers 2 types of pizzas: hot to be enjoyed right away or cold to be baked at home according to your time table. The cold option is cheaper and faster.
How can I pay for my pizza?
Currently, pizzas can be paid by debit or credit card wirelessly at the machine as well as Edenred lunch card. You can also pay with Fizza app for a touchless experience, available on Android and iOS.
Can I get a receipt?
Sure, a receipt is available upon request.
Where are the pizzas prepared?
They are prepared by a baking company called Sam Play Oy, which is located in Vantaa (Koivuhaankuja 1, 01510 Vantaa, y-tunnus: 3191484-1).